Privacy Policy

Last Updated: December 2024

1. Information We Collect

We collect information that helps us provide you with the best shopping experience for our creative iPhone cases and wrapping paper products:

Personal Information

• Contact Details: Name, email address, shipping address
• Payment Information: Processed securely through our payment partners (never stored on our servers)
• Order Details: Products purchased, order history, preferences
• Account Information: If you create an account with us

Technical Information

• Device Information: IP address, browser type, device type
• Browsing Data: Pages visited, products viewed, time spent on site
• Location Data: General location (country level) for shipping and tax purposes

2. How We Use Your Information

We use your information to enhance your shopping experience and provide our services:

• Order Processing: To process and ship your iPhone cases and wrapping paper orders
• Customer Service: To respond to your inquiries and provide support
• Personalization: To recommend products that match your interests (like iPhone 16 Pro cases or Dog Wrapping Paper)
• Security: To protect against fraud and unauthorized transactions
• Marketing: To send you offers and updates (only with your consent)
• Improvements: To enhance our website and product offerings

3. Data Sharing and Disclosure

We value your trust and only share your information when necessary:

Service Providers

• Payment Processors: PayPal, Visa, MasterCard, JCB for secure payment handling
• Shipping Partners: EMS and other carriers to deliver your orders
• Analytics Providers: To understand how customers use our website

Legal Requirements

We may disclose information when required by law or to protect our rights, customers, or business.

Business Transfers

In the event of a merger or sale, customer information may be transferred to the new owners.

4. Data Storage and Security

We implement robust security measures to protect your information:

• Encryption: All data transmissions are encrypted using SSL technology
• Secure Storage: Personal data is stored on secure servers with limited access
• Payment Security: We use PCI-compliant systems and never store your full payment details
• Retention: We keep your information only as long as necessary for business purposes

5. International Data Transfers

Since we ship worldwide (excluding Asia and select remote areas), your data may be processed in different countries. We ensure appropriate safeguards are in place for international data transfers.

6. Your Rights and Choices

You have control over your personal information:

• Access: You can request details of the personal information we hold about you
• Correction: You can update or correct your information
• Deletion: You can request deletion of your personal data
• Marketing Preferences: You can opt-out of marketing communications at any time
• Data Portability: You can request a copy of your data in a readable format

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

Types of Cookies We Use

• Essential Cookies: Required for basic site functionality and security
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to show relevant ads (with your consent)

You can control cookie settings through your browser. Note that disabling cookies may affect site functionality.

8. Children’s Privacy

Our products and services are not directed at children under 16. We do not knowingly collect personal information from children.

9. Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies.

10. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes and update the “Last Updated” date.

11. Contact Us

Thank you for trusting CaseCraze Store with your creative expression and privacy needs! 🎨📱